DELIVERY AND RETURNS
Deliveries are made in Europe only.
Our commitments :
- A fast and quality service
- The lowest delivery rates on the market
- Delivery in the best time.
Delivery with UPS
Private carrier with tracking.
Delivery package : 5.90 €.
FREE DELIVERY FROM 80 € OF ORDER.
RETURNS OF PACKAGES
When you order, your package is delivered to the address or place indicated at the time of your order. If however you were absent at the time of the delivery, a notice of passage is generally left in your mailbox and your parcel deposited at the nearest relay point (or post office).
You then have a period of 14 days to come and collect your parcel, otherwise it will be sent back to us. If you chose the delivery in post office or point relay, the course is then the same one, you have a 14 days deadline to come to withdraw your parcel without which it will be forwarded to us.
RIGHT OF EXCHANGE OR RETRACTION
The customer has a period of 14 days (from receipt of the items) to withdraw (Directive 2011/83/EU).
In case of request for exchange or refund, the customer sends back at his expense the new article in its original packaging, intact (the company reserves the right to refuse the refund of returned products opened or deteriorated), to the address indicated by the customer service.